Terms & Conditions
By placing an order on our site, you agree to the terms and conditions of our shipping, delivery and return policy. Please see shipping and return pages for details
At Michelle May we respect our customer's right to privacy and recognize the importance of protecting the information provided to us by our customers. This privacy statement describes the type of information we collect and how we use it to provide better service to our customers.
Information Collection and Use
Michelle May collects information from visitors to our website who place an order and subscribe to our newsletter. This is necessary in order for us to communicate the status of an order and provide shipping and delivery information.
We do use internal cookies that help you more easily navigate through our site and allow you to return to your order at a later time without having to start over. Web browsers automatically accept cookies.
We do aggregate information on what pages consumers access or visit, and information volunteered by the customer, such as survey information and/or site registrations. The information we do collect is used for internal review and is then discarded. We use collected information to improve and customize the content of our website, improve the layout of our site, and/or, to contact customers for marketing purposes. Michelle May will not sell or give away any of your personal information to a third party.
During the ordering process, users are required to give their contact information (such as name, email address, mailing address, and phone number). We use this information to process your order and communicate with customers regarding the status of their order and provide a more personalized experience on our site. When purchasing products from our website, credit card information (such as account name, number, and expiration date) will be requested. This information is used for billing purposes only and is not shared.
In order to best serve our customers, we may send updates that contain important information regarding our current product line, new products being added to our line, and/or any account-related issues via email, phone, or regular mail. We do offer our customers the option to receive information about our company, products, and special deals. Users, however, can choose not to receive these communications from us as fourth in the "Permission" section below.
Our customers are given the opportunity to choose whether to receive information from us not directly related to the product for which they agreed to receive. If you do not want to receive emails from us in the future, please let us know by either sending an email through our Contact Us page or you can opt-out of our email subscription list. Please note that we will endeavor to implement your permission requests within a reasonable time, although for a time you may continue to receive mailings, etc., transmitted based on information released prior to the implementation of your request.
We use reasonable precautions to protect our customers' personal information and to store it securely. Our site is scanned daily for any malware and/or viruses. Sensitive information that is transmitted to us (such as, credit card information) is transmitted to us securely via 128-bit encryption. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer care representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept at our highly reliable, secure hosting facility.
Our website may contain links to other sites. Michelle May is not responsible for the privacy practices or content of other sites. We encourage our visitors and customers to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
Notifications and Changes